Privacy Policy

Personal Security

Nothing matters more to us than your privacy. Arken Optics USA and its subsidiaries take pride in satisfying our customers and we cannot stress more on how important it is to keep all information private and secure at all times. When you provide us with your name, email address, phone number, address, and credit card information, you are placing trust in us and we will make sure these won’t get leaked at all costs. You can be assured that we will NOT sell or share any of your information that personally identifies you to ANY third parties.

All information we collect serves one purpose and one purpose only-how to service you better! To personalize your experience with Arken Optics USA, we may use these collected information to recommend products that would suit you the best, to quickly access your transactions, to send out promotional emails and to provide better customer service after your order.

Various security measures are set in place to ensure the safety of your personal information. All of these information are contained behind highly secured networks and can only be accessed by a very limited number of persons who could use these to provide better service.

Like many websites, we do use cookies to enhance your purchasing experiences and to better serve you. More importantly, we want to make sure you get credits for any referral links you share with others. You may anonymously visit our site at your own discretion.

Credit Card Security

We provide for processing. They will only accept a transaction when it is fully secured. We DO NOT store your credit card information anywhere on our website.

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.