Dear Valued Customer,
At Arken Optics, our commitment to precision and reliablity goes beyond our optics. It shapes every interaction with you, including how you interact with us. We’re excited to announce that our website has been migrated to a new platform and upgraded to provide a safer, smoother, and more reliable experience for the Arken community.
Your Security is Our Priority
As part of this transition, your account information has been securely migrated to our new system. To maintain the highest level of data protection, we kindly ask all existing members to activate their accounts. This simple step ensures that your personal information remains fully protected within our upgraded infrastructure.
Continuity of Service
If you have an existing order form our previous site, please rest assured it's being processed as usual with no interruption.
Unfulfilled Orders:
These are being prioritized through our orginal system and being prepared with the upmost care. You'll receive email updates as your gear is prepared for shipment.
Tracking In-Transit Orders:
For orders already on their way, you may continue to monitor their progress through the Track Orders page on our legacy site.
Rewards Points:
Your Arken rewards points have been fully migrated to the new platform. You can view your current balance and redeem rewards on the Rewards Program page.
A Token of Our Gratitude
We understand that transitions take patience, and we truly appreciate your continued trust. As a thank you for joining us in this new chapter, we would like to offer a gesture of appreciation:
-
A sitewide 20% discount will be applied to your next order (use code: ARKEN) on this new platform.
-
Additionally, every optic order placed during this launch period will include a signature T-shirt, a hat, and a rear shooting bag as our gift to you.
Thank you for being part of the Arken journey. We are honored to be a part of your next build.
The Arken Optics Team